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Privacy Center > Framework for privacy protection

Framework for privacy protection

Framework for Privacy Protection

Yahoo! JAPAN fully protects our Customer Data. We will continue to protect the privacy of our customers through appropriate measures so that they can use our services safely.

Advisory Board for Privacy

Yahoo! JAPAN has established an Advisory Board comprised of experts in order to check Yahoo! JAPAN’s handling of privacy from a third-party perspective, and regularly receives valuable opinions. For details, please refer to “Advisory Board for Privacy (Japanese only)”.

Advisory Board for Privacy

Information security measures

To provide services that can be used safely and securely to our customers, Yahoo! JAPAN conducts information security measures. For details, please refer to “Security and Privacy".

Information security measures

Measures against unauthorized acts

Yahoo! JAPAN monitors and analyzes unauthorized activities and conducts countermeasures, etc. for our customers and partners. For these countermeasures, we gather and use various personal data acquired from browsers and apps, and may provide these data to third parties for measures against unauthorized acts.

For this purpose, personal data is provided not only to our partners, but also to law enforcement authorities. When providing personal data to third parties for the purpose of countermeasures against unauthorized acts, we restrict the use purpose in our contracts and endeavor to conduct technical measures so that the provided personal data will not be used for purposes other than the measures against unauthorized activities.

Measures against unauthorized acts

To protect yourself from ID thefts

Customers may suffer losses when a criminal abuses their Yahoo! JAPAN ID. In order to protect Yahoo! JAPAN ID and passwords of our customers from abuses, Yahoo! JAPAN introduces security measures that can be undertaken immediately. For details, please refer to “More security guides (Japanese only)".

To protect yourself from ID thefts

Safety of data pathways

Yahoo! JAPAN encrypts the communication pathway between Yahoo! JAPAN and our customers using a robust structure in order to prevent third parties from stealing and altering Customer Data.

Safety of data pathways

Safe storage of data

It goes without saying that Yahoo! JAPAN safely stores data, but when the management of data is outsourced to other companies, Yahoo! JAPAN conducts periodic tests on strict items to check if organizational/physical security measures, etc. are conducted in these companies.

Safe storage of data

Strict management of personal information

Access authorities to our Customer Data are restricted to minimum possible in our system. In addition, our Customer Data is stored in a heavily protected physical location, and there is a structure in place so that only limited persons can handle such data.

Strict management of personal information

Framework to protect data

In order to promote the security measures mentioned above, we have appointed a Chief Information Security Officer (CISO) and persons responsible for information security for each organization. We make sure to thoroughly conduct organizational measures to protect our Customer Data in all scenes.

In addition, from fiscal 2017, we have appointed a Chief Data Officer (CDO) and persons responsible for data in each service in order to promote the use of data while observing laws and regulations and giving consideration to privacy. Data management is thoroughly enforced so that our customers can use our services safely and comfortably.

Framework to protect data